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BRIGHT EYES / Horse oil paintings

Regular price £598.00 GBP
Regular price Sale price £598.00 GBP
Sale Sold out
Shipping calculated at checkout.
Size

All oil paintings operated by our shop are actual oil paintings painted by artists.

These paintings can also be customised according to the size and content required by customers and can be signed on the oil paintings for personalised customers.

And can be presented to friends and customers as valuable gifts.

Important Info

We are committed to displaying and selling high-quality products in online stores and try our best to keep the actual products consistent with the photos. However, there will still be differences between the images and the physical products. We hope consumers can understand this and can buy satisfactory products in our stores.

Shipping & Returns

At House of Shen(HOS), we value each and every single customer. As customer satisfaction is always our top priority, we offer various shipping options to suit every customer. Our options range from postal shipping (standard and medium speed) to expedited shipping (fast delivery).

At HOS, spend $50 to get free shipping! 

Read Below Before Order:

1. Please give us a valid phone number that we can reach you at immediately.
2. We are unable to ship to Military Base or PO Boxes.
3. Please allow additional days in transit for delivery during Holidays.

SHIPPING TIME

Shipping time varies by location. These are our estimates excluding processing times. 

Location

Estimated Shipping Time

United States

18 - 25 days

Europe, United Kingdom

15- 20days

Canada

18 - 25 days

Australia, New Zealand

18 - 25 days

Asia

12 - 18 days

 

All orders are processed within 10 business days. Business days are Monday – Friday. Saturday, Sunday and Holidays are not included in shipping days.

 All shipping times exclude clearance/customs delays.

SHIPPING PARTNERS

  • FedEx
  • DHL
  • UPS
  • Epacket
  • EMS
  • SF Express

We will choose appropriate shipping methods for delivery.

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped.

Order tracking is available online.  Enter your order number from your email and find out when your order is expected to arrive.

 LOST/MISSING PACKAGES

HOS is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address are correct before processing your order.

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and You will need to pay customs fees when receiving them.

Returns & Refund

Refund Policy

CANCEL/ CHANGE YOUR ORDER

If your order has been paid and you need to change or cancel it, you must contact us within 24 hours, please send us an email at admin@jin-uk.com. we will refund your payment within 2 workdays.

For more than 24 hours, once your order has begun processing, it can no longer be cancelled.

RETURNS

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need to provide the receipt or the order number and your full name.

To start a return, you can contact us at admin@jin-uk.com. If your return is accepted,  we will provide a return address as preferred. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at admin@jin-uk.com

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong items, so that we can evaluate the issue and make it right.

Returns must be received by our warehouse within 30 days of your receipt of the return address. Returns will not be accepted after 30 days.

Unfortunately, we cannot accept returns on sale items or gift cards.

For any returns and exchanges not caused by our error or product defects, customers are responsible for any return shipping charges.

EXCHANGES

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

REFUNDS

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Care Instructions

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